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We are here to help    0207 117 2844 (24/7)       sales@simplyprint.com     
We are here to help
 0207 117 2844 (24/7)
 sales@simplyprint.com

Do you require extra help?

At SimplyPrint, we offer a unique Complete Peace of Mind Service that inspects and fixes issues with your artwork, usually at no extra cost (99% of the time). No other printer does this.
Supporting people with hidden or visible disabilities, pregnant woman and those with very young children
We are also commited to supporting customers
  • with a disability (hidden or visible)
  • visiting us while pregnant or in the company of very young children
Here are a few examples of what we can do to make your life easier:
  • Proof reading - if you have a visual impairment or learning disability (such as Dyslexia), then let us know. We can provide guidance to how you can get the order proof read.
  • If you have anxiety and have problems being in crowded places, then we can offer a service where you can collect out of hours, when the roads or transport network is quieter. Note that the out of hours collection point is run by another company and is not wheelchair accessible as there is a small step to enter their shop.
  • If it will take you a long time to leave the car or get back in the car, then we can offer to bring the order to your car.
  • If you cannot stand for long (or have small children), then we can give you seats or may be able to bring your order to you. We can also advise on how we can minimise any waiting time.
  • If you have executive functioning disorders or similar conditions then we will assign one person to converse with you so that you are not re-explaining to multiple people. That person will look after you throughout the ordering process and after.
  • Staff wash their hands before handling any orders to avoid any cross contamination with nuts, milk and any other allergy triggering materials that they may have handled. This includes after shaking hands with customers.
There is a lot of talk about ensuring work places are accessible for staff. However, there is no official guidance for customers. We have neurodivergent staff that work for us and some of our staff have family that have disabilities (hidden or visible) or who have restricted movement due to pregnancy. There are of course many people that haven't received any diagnosis but know they need extra help in certain areas. This can often make life very difficult for them.
We are the first printer to actively engage with all our customers and are in the process of starting conversations with government to try and make this a normal process for all companies.
We want you to feel confident in letting us know if you need any extra help or support during the ordering process or if you visit us. Our branches have parking and accessible bathrooms and our staff have been helping people for years as we only employ people that can demonstrate kindness and flexibility with how they treat others.
It is important to let us know as soon as possible about any help you need. Our phone lines are open 24/7. If you cannot get through to someone immediately then we will call you back (if you have a UK number).
If you intend to come to a branch, then please let us know before hand and book an appointment so that we can make the necessary arrangements.

Do you need to speak to us?

Call us
Call us on
0207 117 2844
including Out of Hours
Email us
Email us at
sales@simplyprint.com
including Out of Hours
Visit our office

Visit our branches:

Farringdon (Central London Branch)

40 Bowling Green Lane
London
EC1R 0NE

We are Open Monday to Friday: 9am to 6pm UK time .

Out of Hours Available, including weekends (people have ordered at 6pm for delivery the same day)

SimplyPrint Central London Location

Excel Branch

Just a few minutes walk from the Excel exhibition center which means we can easily look after all your exhibition printing requirements.

Unit F34
Expressway
1 Dock Road
London E16 1AG

We are Open Monday to Friday: 9am to 4.55pm UK time.

Collections can be made 9am to 8pm Monday to Friday. If you need to collect outside our opening hours then please inform us by 4pm so that we can leave with the building reception.

We are also open during exhibitions at the Excel (including weekends)

Out of Hours Available, including weekends

SimplyPrint Excel Location

Here's how we help you
(For Complete Peace of Mind - all at no extra cost)
Click each icon to read more

  • Free Proofs & Money Back Guarantee
  • I don't have a design or it isn't perfect or complete
  • Use my current design for another Person
  • Make sure my logo prints well
  • Check Text is Readable
  • Change/Add/Remove Text, Images & Logos
  • Move or Align Text, Images and Logos
  • Change Colours
  • Free Proofs & Money Back Guarantee
  • Recreate a Design - All Files Accepted
  • Use my current design for another Person
  • Make logo higher resolution
  • Check Text is Readable
  • Change/Add/Remove Text, Images & Logos
  • Move or Align Text, Images and Logos
  • Change Colours

Check Text is Readable

We make sure the text is readable (not too small) by doing a test print.

If you want to see the test print, then before approving the proof just book an appointment to visit us.

Test prints are done on normal paper and not cut down to size.

Special note for Large format (larger than A3 posters, roller banners, banners or anything else that is bigger than A3 size): These orders are printed using a large format press, which means that they should be read from a distance of a few metres. However, with small text we will test that you can read it close up.

Change/Add/Remove Text, Images & Logos

You can ask us to make any changes (at no extra cost):

  • Changing the phone number or any text
  • Adding/removing or changing the position or look of your logo
  • Changing colours and fonts
  • Changing the size of the prints (for example on a business card we can change it from a USA to UK standard size)

Move or Align Text, Images and Logos

If we believe that any text/images/logos needs repositioning/aligning or distributing evenly then we will do this as part of the fixing process. You can of course let us know if you need something repositioned.

Change/Add/Remove Images & Logos

We can change/add/remove any images you have on your design.

Move or Align Text, Images and Logos

If we believe that any text/images/logos needs repositioning/aligning or distributing evenly then we will do this as part of the fixing process. You can of course let us know if you need something repositioned.

Change Colours

You can ask us to change colours of text, backgrounds and images.

I don't have a design or it isn't perfect or complete

Can't get hold of the original artwork or seen a design you like? Give it to us and we can create something similar.

Don't have a design? Not a problem. Just let us know what you need on your order and we can create something for you.

We accept any file, even scans and sketches. We take away the hassle of getting a file print ready.

Use my current design for another Person

We can use your design (even it is a scan or photo) and use it for a new person. If you supply us a photo or scan then we will recreate it so that it prints well.

Try this exercise:
Place your hand over the right part of the logo. How does this look?
Now place your hand over the left part of the logo? How does this look?

Results comparison

As you can see, there is a huge difference in print quality if you have a logo that is nice and sharp, compared to one that isn't.

Make sure my logo prints well

If your logo or other images are low quality our graphic designers will aim to recreate the image or guide you through getting a replacement image (if it is a photo). This is because a poor quality image can make the entire product look bad (even if everything else is nice and clear).

Special note for Large format (larger than A3 posters, roller banners, banners or anything else that is bigger than A3 size): These orders are printed using a large format press, which means that we check to see that it is legible from a distance of a few metres. If you need it legible close up then you must let us know by emailing and calling us after placing the order and we can double check this for you.

Free Proofs & No Quibble Money Back Guarantee

We will email you a proof of all submitted designs and will only print once you are happy.

You can ask us to make changes to the proofs we send you and we will resend more proofs. This backwards and forwards of proof emails continue until you are happy.

You can cancel at any point until you say you are happy with the proof. We only go to print once you say you are happy with the proof, after which you cannot cancel.

Some of our larger customers

  • Cancer Research UK
  • Meta
  • Nandos
  • Dolce & Gabbana
  • The Telegraph
  • The British Library
  • Transport for London
  • Time inc